Recently BPM:redux posted an interview with our very own Wes Chung. Wes is Lombardi’s Alliances Manager. In the post, Theo Priestly discusses various topics with Wes about Lombardi’s vision for BPM, its evolution to date and more.  There are some really great comments worth summarizing here in Process People.

Expectations for 2010 After a Fairly Turbulent 2009

We saw companies strategically select BPM as a means to improve their operating efficiency and also to position themselves competitively for eventual market condition improvements. In 2010, we are expecting that there will be an increased oversight and due diligence on how money actually gets spent.

Training and Education Services

We have expanded our offerings for both onsite and virtual classroom-style skills enhancement. Lombardi University covers all of the roles needed in a BPM program and at all of the skill levels for different responsibilities that exist.

Blueprint

Our customers are using the tool to improve their understanding of their processes and to drive process changes. Blueprint has the ability to

• Identify differences between operating branches or geographical units
• Standardize best practices and operating procedures
• Manage candidate projects across the portfolio of BPM initiatives

(expand to read more)

Cloud Enabled BPM Tools

Blueprint is still the only tool that focuses on getting process participants talking about process improvement, visibility, and management. There are quite a number of features in both the short-term and long term-roadmaps that probably haven’t crossed the minds of our competitors yet – and we have a unique platform upon which to build those features.

Free Modeling Tools

Customers are smart in knowing that a free software product is going to cost them somewhere down the line. With Lombardi tools, you’ll see a different approach and hopefully one that you realize gets your results more quickly.

Social Media

Users will be able to interact with one another in different ways that used to be limited to physical meetings or phone calls. These new ways of interaction will allow processes to better incorporate customer requirements and at a faster pace.

Mobile Devices

With all the information being generated today, especially within process environments, we need better ways to deal with and to interact with that information. Mobile devices keep us connected more often, and we will see some ways to make better use of those connections.

Click here to read the entire interview