About
Welcome to Process People. This blog features several of Lombardi’s employees and customers, who share their perspectives and invite discussion on the issues they and other people are facing today in their process initiatives.
Brandon Baxter
Brandon Baxter, Senior Product Marketing Manager, has been with Lombardi since its inception. After building his technical skills and knowledge of BPM technology by delivering projects for Lombardi customers in Professional Services, Brandon then lead Lombardi in acquiring new customers in a Pre-Sales capacity. Brandon earned his B.S. in Mechanical Engineering from Texas A&M University. Brandon, a native Texan, currently resides in Austin, Texas, with his wife and two young children.
Brandon Baxter, Senior Product Marketing Manager, has been with Lombardi since its inception. After building his technical skills and knowledge of BPM technology by delivering projects for Lombardi customers in Professional Services, Brandon then lead Lombardi in acquiring new customers in a Pre-Sales capacity. Brandon earned his B.S. in Mechanical Engineering from Texas A&M University. Brandon, a native Texan, currently resides in Austin, Texas, with his wife and two young children.
Toby Cappello
Toby Cappello is a VP within Lombardi’s Global Business Solutions group. Toby has overall responsibility for the team and manages the delivery relationship with Lombardi’s customers. During Toby’s 8 year tenure at Lombardi, he has been involved with all aspects of customer adoption and success with BPM the discipline and Lombardi’s products. Specifically, Toby has had direct involvement in driving the industry’s highest level of customer satisfaction and reference-ability. He has over 15 years in the technology industry focused primarily on customer value and success through process improvement and information technology strategy. He received a B.B.A in Management Information Systems from the University of Texas.
Toby Cappello is a VP within Lombardi’s Global Business Solutions group. Toby has overall responsibility for the team and manages the delivery relationship with Lombardi’s customers. During Toby’s 8 year tenure at Lombardi, he has been involved with all aspects of customer adoption and success with BPM the discipline and Lombardi’s products. Specifically, Toby has had direct involvement in driving the industry’s highest level of customer satisfaction and reference-ability. He has over 15 years in the technology industry focused primarily on customer value and success through process improvement and information technology strategy. He received a B.B.A in Management Information Systems from the University of Texas.
Wesley Chung
Wesley Chung joined Lombardi in 2004 and is the company’s Director of European Delivery. In this role, he is responsible for overseeing the success of projects and programs for Lombardi’s European customers. Previously Wesley was the global account project manager responsible for one of Lombardi’s enterprise customers, where in addition to implementation work, he was responsible for helping to prepare their Center of Excellence to support global scale and capability. He also managed the Lombardi On-Demand Assistance (LODA) program and helped establish the Teamworks Implementation Framework and Lombardi’s iterative deployment methodology. Prior to joining Lombardi, Wesley was a Senior Technical Consultant at Trilogy where he focused on enterprise software deployments and team leadership..
Wesley Chung joined Lombardi in 2004 and is the company’s Director of European Delivery. In this role, he is responsible for overseeing the success of projects and programs for Lombardi’s European customers. Previously Wesley was the global account project manager responsible for one of Lombardi’s enterprise customers, where in addition to implementation work, he was responsible for helping to prepare their Center of Excellence to support global scale and capability. He also managed the Lombardi On-Demand Assistance (LODA) program and helped establish the Teamworks Implementation Framework and Lombardi’s iterative deployment methodology. Prior to joining Lombardi, Wesley was a Senior Technical Consultant at Trilogy where he focused on enterprise software deployments and team leadership..
Kristie Collins-Delarber
As a Lombardi Business services manager, Kristie Collins-Delarber serves as a principal process expert for the BPM analyst team, is a six sigma/lean six sigma master black belt and a change management (CAP) certified facilitator & trainer. Her areas of expertise include legal, real estate, insurance, telecom, HR, finance/investments, retail, service, education, and supply chain. Prior to Lombardi, Kristie was with a large mid-west telecommunications provider for ten years and was a Lombardi Teamworks Customer. She has numerous degrees, including a PhD in Knowledge Management, MBA, B.S. in Business Administration and a B.S. in Elementary Education.
As a Lombardi Business services manager, Kristie Collins-Delarber serves as a principal process expert for the BPM analyst team, is a six sigma/lean six sigma master black belt and a change management (CAP) certified facilitator & trainer. Her areas of expertise include legal, real estate, insurance, telecom, HR, finance/investments, retail, service, education, and supply chain. Prior to Lombardi, Kristie was with a large mid-west telecommunications provider for ten years and was a Lombardi Teamworks Customer. She has numerous degrees, including a PhD in Knowledge Management, MBA, B.S. in Business Administration and a B.S. in Elementary Education.
Phil Gilbert
Phil Gilbert joined Lombardi Software in 2002 and serves as its President and Chief Technology Officer. He brings more than 25 years of experience in technology startups plus six years in consulting and executive positions for non-technology businesses. As President, Phil is directly responsible for Lombardi’s Global Business Solutions group, which spans from product and solution definition through to delivery of its products, support and services. As a leader in the BPM space, Lombardi brings complete process solutions to market, in addition to its award winning products. Phil has also been elected to a two-year term as Chairman of the Object Management Group’s BPM Steering Committee. Phil graduated as a Pe-et (top ten) senior from the University of Oklahoma in 1978. He was named an Outstanding Young Man of America 1987. Phil lives in Austin, Texas.
Phil Gilbert joined Lombardi Software in 2002 and serves as its President and Chief Technology Officer. He brings more than 25 years of experience in technology startups plus six years in consulting and executive positions for non-technology businesses. As President, Phil is directly responsible for Lombardi’s Global Business Solutions group, which spans from product and solution definition through to delivery of its products, support and services. As a leader in the BPM space, Lombardi brings complete process solutions to market, in addition to its award winning products. Phil has also been elected to a two-year term as Chairman of the Object Management Group’s BPM Steering Committee. Phil graduated as a Pe-et (top ten) senior from the University of Oklahoma in 1978. He was named an Outstanding Young Man of America 1987. Phil lives in Austin, Texas.
Kris Komassa
Kris Komassa is a Client Engagement Manager and has managed more than 15 projects since joining Lombardi almost 2 years ago. Kris has more than 10 years of BPM software experience in a variety of roles and has previously implemented financial services software with CSC and SAP before joining Lombardi. Kris is an avid runner and has completed 13 marathons. When not running projects or marathons he is usually running after his twin 5 year olds.
Kris Komassa is a Client Engagement Manager and has managed more than 15 projects since joining Lombardi almost 2 years ago. Kris has more than 10 years of BPM software experience in a variety of roles and has previously implemented financial services software with CSC and SAP before joining Lombardi. Kris is an avid runner and has completed 13 marathons. When not running projects or marathons he is usually running after his twin 5 year olds.
Dave Marquard
Dave Marquard is a Senior Product Manager for Lombardi. He has responsibility for all of Lombardi’s modeling offerings, including Blueprint and the process discovery solutions offered around Teamworks and Blueprint. He holds both a B.S.E. in Electrical Engineering and an MBA from Duke University. Dave is an avid runner and can be found on most mornings jogging around Town Lake Trail in Austin.
Dave Marquard is a Senior Product Manager for Lombardi. He has responsibility for all of Lombardi’s modeling offerings, including Blueprint and the process discovery solutions offered around Teamworks and Blueprint. He holds both a B.S.E. in Electrical Engineering and an MBA from Duke University. Dave is an avid runner and can be found on most mornings jogging around Town Lake Trail in Austin.
Craig Moser
Craig Moser is a Senior User Experience & Product Designer at Lombardi. He leads the design and usability effort for Lombardi’s products, including the Web-based process mapping and discovery tool Blueprint. Craig has been working in the high tech software field for 12 years and has a degree in Industrial Design & Visual Communications. In his spare time, Craig is a long distance cyclist and abstract painter.
Craig Moser is a Senior User Experience & Product Designer at Lombardi. He leads the design and usability effort for Lombardi’s products, including the Web-based process mapping and discovery tool Blueprint. Craig has been working in the high tech software field for 12 years and has a degree in Industrial Design & Visual Communications. In his spare time, Craig is a long distance cyclist and abstract painter.
Fahad Osmani
Fahad Osmani is the Manager for BPM Consulting at Lombardi, where he sets the direction for and manages the individuals in the BPM Consulting group. Fahad has more than 10 years of experience in the technology and product side of the professional services industry.
Fahad Osmani is the Manager for BPM Consulting at Lombardi, where he sets the direction for and manages the individuals in the BPM Consulting group. Fahad has more than 10 years of experience in the technology and product side of the professional services industry.
On most days, Fahad can be found tinkering with his ever-expanding home media setup, trying to rustle up a game of tennis and scamming his way out of household chores.
John Reynolds
John Reynolds is a BPM Architect with Lombardi. He is an Austin-based programmer who has been professionally developing software since 1980. John has played key roles in the strategic enterprise adoption of SOA, and has been an evangelist for the migration to both SOA and BPM within the enterprise. John’s passion for problem solving extends far beyond technical matters and into the realm of interactions between business and IT personnel. His ability to explain complex technical issues to the business owners, and to explain subtle business requirements to the technical teams has lead to greatly improved Business/IT collaboration. He holds a Master of Science in Computer Science and Engineering from the University of Texas at Arlington, and a Bachelor of Science in Electrical Engineering from Rice University.
John Reynolds is a BPM Architect with Lombardi. He is an Austin-based programmer who has been professionally developing software since 1980. John has played key roles in the strategic enterprise adoption of SOA, and has been an evangelist for the migration to both SOA and BPM within the enterprise. John’s passion for problem solving extends far beyond technical matters and into the realm of interactions between business and IT personnel. His ability to explain complex technical issues to the business owners, and to explain subtle business requirements to the technical teams has lead to greatly improved Business/IT collaboration. He holds a Master of Science in Computer Science and Engineering from the University of Texas at Arlington, and a Bachelor of Science in Electrical Engineering from Rice University.
Rainer Ribback
Rainer Ribback is Lombardi’s Vice President of BPM Delivery, where he has responsibility for the Field Services arm of the Global Business Solutions organization. Ribback has more than 10 years of experience leading and managing Professional Services teams and more than 15 years of experience in the technology industry. Ribback earned his B.S. in Industrial Management, with a double major in European Studies from Carnegie Mellon University.
Rainer Ribback is Lombardi’s Vice President of BPM Delivery, where he has responsibility for the Field Services arm of the Global Business Solutions organization. Ribback has more than 10 years of experience leading and managing Professional Services teams and more than 15 years of experience in the technology industry. Ribback earned his B.S. in Industrial Management, with a double major in European Studies from Carnegie Mellon University.
Jim Rudden
Jim Rudden is the Vice President of Global Marketing for Lombardi, responsible for all aspects of the company’s marketing efforts. Rudden has been with Lombardi for over four years and most recently was Director of Product Marketing. He has held positions in Product Management, Marketing, Consulting, and Sales at Trilogy Software, BetweenMarkets Software and other software companies. Jim holds a B.A. in American Studies from Stanford University.
Jim Rudden is the Vice President of Global Marketing for Lombardi, responsible for all aspects of the company’s marketing efforts. Rudden has been with Lombardi for over four years and most recently was Director of Product Marketing. He has held positions in Product Management, Marketing, Consulting, and Sales at Trilogy Software, BetweenMarkets Software and other software companies. Jim holds a B.A. in American Studies from Stanford University.
Wayne Snell
Wayne Snell is Lombardi’s Senior Director of Marketing, where he manages all aspects of the company’s media and analyst relations, as well as customer communications. Wayne has more than 20 years’ senior-level marketing, management and technical experience at numerous technology and services companies. Wayne holds a MBA from C.W. Post University of New York, and a B.S from SUNY at Buffalo. In his free time, Wayne loves to get out on the lake and can lose himself for days fishing for largemouth.
Wayne Snell is Lombardi’s Senior Director of Marketing, where he manages all aspects of the company’s media and analyst relations, as well as customer communications. Wayne has more than 20 years’ senior-level marketing, management and technical experience at numerous technology and services companies. Wayne holds a MBA from C.W. Post University of New York, and a B.S from SUNY at Buffalo. In his free time, Wayne loves to get out on the lake and can lose himself for days fishing for largemouth.
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