Aviva’s CIO in Financial Times podcast about BPM

Last week, the Financial Times (FT) digital business reporter Stephen Pritchard published a podcast interview with Toby Redshaw, the CIO of global insurance giant Aviva on the importance of business process management.

Aviva currently has 23 live BPM projects. One, the “Joiners, movers and leavers” system, tracks staff across their time with Aviva, from both an HR, and an information and systems access point of view. It was built in less than 12 weeks using Lombardi’s BPM tools.

In the podcast, Mr. Redshaw claimed that BPM is the single-most important technology he has seen for helping to improve the business in his 28+ years. We couldn’t agree more!

To listen to the entire interview (7:05), go here