BPM and the Social Process
Information Age magazine in the UK recently published an interesting article about how social software is changing the way companies design and execute business processes.
The author, Pete Swabey, points to the dramatic events of late as proof that collaboration software and online social networks are rewiring the fabric of society.
Here at Lombardi we agree, and have spent a lot of time and effort looking at ways to further expand the role of BPM to more people through social technologies. They are manifested in Lombardi Blueprint and Teamworks in many ways. You can learn how each incorporates social capabilities here and here respectively.
The article also interviewed both Phil Gilbert (Lombardi’s President), and Aviva’s CIO, Toby Redshaw. It is a very good article – I encourage you to read it here
