CIO Talk Radio – Handling the human side of BPM

Yesterday, Phil Gilbert spoke about the human aspects of BPM as an invited guest on the well-known Internet talk radio show, CIO Talk Radio.

It’s obvious BPM has come of age when mainstream media programs are starting to weigh-in on the topic.

The hour-long show featured ‘HIM: Handling the Human Side of BPM,’ and focused on whether the new Human Interaction Management (HIM) framework  is necessary given that BPM already addresses most of the same issues and is a mature discipline. 

In addtion to Phil, the other invited guests were Clay Richardson (senior analyst at Forrester) and Howard Smith (BPM author and CTO of CSC’s European Group).

If you are interested in hearing how BPM can help your organization,  or if you need a better way to explain its benefits to your executives, you should listen to the replay. You can access the replay here (not required to register).