http://blog.lombardi.com/phil-gilbert-goes-to-the-mat-on-bailouts/ Getting Things Done with BPM Fri, 9 Jul 2010 16:06:08 -0400 http://wordpress.org/?v=2.9.2 hourly 1 http://blog.lombardi.com/phil-gilbert-goes-to-the-mat-on-bailouts/comment-page-1/#comment-2348 Lisa Cason Thu, 15 Jan 2009 16:39:35 +0000 http://blog.lombardi.com/?p=255#comment-2348 "Technology can play a key role in providing this linkage and visibility. But before this can help, we need leadership at the top that doesn't fail to imagine and is determined to make their people work differently. This isn't about taking on the popular bogeymen of the past. It's about fundamentally changing our culture and our capabilities." How does the culture in the "C" offices change? If this was easy, of course it would already have been done. Culture is a sum of individual's reasons and driving forces for work. For a century, this has been reinforced as one that requires individuals to change their inner needs to one of protection - based on fear. Imaginination is indeed the answer - creativity in managing people and processes! This is accomplished ONLY when leaders are OKAY enough with their own sense of risk to truly embrace making mistakes while trying new things. Again, only done by leaders who believe enough in the resilience of themselves and their people. Ask your staff - your blue collar workers - where the problems are and ask for HOW they would change things. And then, the most important part of visiblity is to LISTEN and respectfully act. “Technology can play a key role in providing this linkage and visibility. But before this can help, we need leadership at the top that doesn’t fail to imagine and is determined to make their people work differently. This isn’t about taking on the popular bogeymen of the past. It’s about fundamentally changing our culture and our capabilities.”
How does the culture in the “C” offices change? If this was easy, of course it would already have been done. Culture is a sum of individual’s reasons and driving forces for work. For a century, this has been reinforced as one that requires individuals to change their inner needs to one of protection – based on fear. Imaginination is indeed the answer – creativity in managing people and processes! This is accomplished ONLY when leaders are OKAY enough with their own sense of risk to truly embrace making mistakes while trying new things. Again, only done by leaders who believe enough in the resilience of themselves and their people. Ask your staff – your blue collar workers – where the problems are and ask for HOW they would change things. And then, the most important part of visiblity is to LISTEN and respectfully act.

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