http://blog.lombardi.com/process-people-qa-with-rachel-aukes-wells-fargo/ Getting Things Done with BPM Fri, 9 Jul 2010 16:06:08 -0400 http://wordpress.org/?v=2.9.2 hourly 1 http://blog.lombardi.com/process-people-qa-with-rachel-aukes-wells-fargo/comment-page-1/#comment-1050 Lombardi Blog | Process People » Blog Archive » Wells Fargo at the Gartner BPM Summit Wed, 17 Sep 2008 01:19:11 +0000 http://blog.lombardi.com/?p=89#comment-1050 [...] can read more about Wells Fargo here and [...] [...] can read more about Wells Fargo here and [...]

]]> http://blog.lombardi.com/process-people-qa-with-rachel-aukes-wells-fargo/comment-page-1/#comment-76 Process People » Blog Archive » You Can’t Keep A Good BPM Market Down Fri, 16 May 2008 13:05:44 +0000 http://blog.lombardi.com/?p=89#comment-76 [...] You will find complexity, lack of integration, high learning curve. All the things that will kill your BPM initiative. To contrast that with us, just click here for a preview of how we score on the tests. This provides a specific IBM example - but it will work for any of your Stackers. Or just ask a few of our customers how they’re doing. When you walk into a playback, is there love in the air? [...] [...] You will find complexity, lack of integration, high learning curve. All the things that will kill your BPM initiative. To contrast that with us, just click here for a preview of how we score on the tests. This provides a specific IBM example – but it will work for any of your Stackers. Or just ask a few of our customers how they’re doing. When you walk into a playback, is there love in the air? [...]

]]> http://blog.lombardi.com/process-people-qa-with-rachel-aukes-wells-fargo/comment-page-1/#comment-48 Rachel Aukes Wed, 07 May 2008 18:37:25 +0000 http://blog.lombardi.com/?p=89#comment-48 Hi Steve -- Interventions vary by project -- some only need one while others need them after each play-back. We generally need our first intervention after our first play-back. During that play-back, end-users and stakeholders become aware of what our capabilities are (from a BPI perspective) and scope begins to creep (or run in some cases). Our BPM sponsor leads the interventions with business management involved in the project. We have had very good luck resetting expectations through these interventions or getting immediate approval on valid increases in scope. From our perspective, interventions have become a key component of our methodology to keep the project on track while navigating the change management needs within the project. By the way, I’ll be at Lombardi’s Driven conference in June and speaking so please find me if you are coming -- would love to chat about this further! Hi Steve — Interventions vary by project — some only need one while others need them after each play-back. We generally need our first intervention after our first play-back. During that play-back, end-users and stakeholders become aware of what our capabilities are (from a BPI perspective) and scope begins to creep (or run in some cases). Our BPM sponsor leads the interventions with business management involved in the project. We have had very good luck resetting expectations through these interventions or getting immediate approval on valid increases in scope. From our perspective, interventions have become a key component of our methodology to keep the project on track while navigating the change management needs within the project. By the way, I’ll be at Lombardi’s Driven conference in June and speaking so please find me if you are coming — would love to chat about this further!

]]> http://blog.lombardi.com/process-people-qa-with-rachel-aukes-wells-fargo/comment-page-1/#comment-43 Steve Lang Wed, 07 May 2008 01:54:47 +0000 http://blog.lombardi.com/?p=89#comment-43 Hi Rachel - can you give some additional info on your scope "interventions"? How often / early do you do them and how have they impacted the delivery dates of your projects (size of the changes)? Hi Rachel – can you give some additional info on your scope “interventions”? How often / early do you do them and how have they impacted the delivery dates of your projects (size of the changes)?

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