Webinar: Turning 99 years of “tribal knowledge” into documented processes

Last month I posted a podcast I did with Steve Burge of Tillamook County Creamery Association talking about how this dairy cooperative launched a company-wide effort to turn nearly 100 years of “tribal knowledge” into documented processes.

Since the story was a great example of tackling a process documentation effort that involved the whole org, rather than just IT, we decided to turn it into a webinar.  We worked with ModernAnalyst.com and created a 35 minute webinar which you can check out here (note that it takes a few seconds to load).

Enjoy!