Welcoming Aviva, One of Our Latest Customers

We’re happy to announce that Aviva, the world’s 5^th largest insurance company, has selected Lombardi globally to support their strategic process improvement efforts.

Finextra has more here.

Toby Redshaw, Aviva’s CIO presented at the Gartner BPM Summit this past February with a session titled: “Aviva End-User Case Study: Modern BPM – Doing More for Less“. In his talk, Toby shared real-world insight on how companies can get started with BPM, how they should grow fast for maximum impact, and lessons learned from four years in the trenches with modern BPM.

We’re also proud that Toby has gone on the record, saying that:

“I consider modern BPM to be one of a handful of breakthrough technologies that can have real short-term P&L impact. In an era when virtually all IT shops are being asked to do more with less…we believe partnering with Lombardi now will get us there faster and better than any other choice in the market.”

Toby hits the nail on the head — no issue is more relevant to companies large and small than process, and process excellence. BPM has been shown to reduce costs by 20% in the first year and is the #1 priority for CEO’s in 2009.

Stay tuned as Aviva progresses – we’ll loop back to provide metrics, best practices, and lessons learned as soon as they are available.